We get it—sometimes things don’t work out. Whether there was a hiccup in the design or something didn’t meet expectations, we’re here to help make it right.
Return Eligibility Window
You may request a return within 180 days of receiving your product.
To begin the process, please reach out via our Contact Us page or email us at [email protected]. To speed things up, include:
- Your full name
- Order number
- A clear description of the issue
- Photos showing the problem
- Whether you’d prefer a replacement or refund
What Can Be Returned?
We accept returns on non-sale items as long as they are:
- In original condition
- Unworn and unwashed
- Tags intact
- Accompanied by the original receipt
What Can’t Be Returned?
We are not responsible for issues arising from:
- Spelling or grammatical mistakes on customized products
- Image resolution or file errors submitted by the customer
- Incorrect orders placed by mistake
Please double-check your customizations before completing your order.
Return Cost: $0.00
We cover return shipping costs if your item is damaged or defective. That’s right — Return cost: 0.00$
How to Send Your Return
- Contact Us First
Email [email protected] and wait for our team to send you the return authorization and return address. - Pack It Up
Include a printed copy of your order confirmation email in your return package. - Ship It
Use your local post office or a courier. Once you ship, send us the tracking number so we can keep an eye on it. - Receive Confirmation
Once we get your package, we’ll email you a confirmation and inform you if your refund or replacement is approved.
Helpful Info
- Refunds are processed to the original payment method. Timing may vary based on your bank.
- Need help during any step? We’re here Monday–Friday, 9:00 AM – 6:30 PM EST (UTC-5).
- Call us at +1 (812) 608-4532 or email [email protected] — we’re always happy to assist.
Your Satisfaction, Our Priority
We want you to feel great about every purchase. Whether you’re getting help with a return or just have a question, our team is standing by.
💬 Reach out anytime — we’re just a message away.