Privacy Policy

Last updated : May 29 2025

Welcome!

This document explains how Tanakore (“we,” “our,” “us”) handles your personal data whenever you shop with us, browse https://tanakore.com, talk to our team, or interact with our ads and promotions. If anything here seems unclear, just email [email protected] or call +1 (812) 608-4532 (Mon–Fri, 9 AM – 6 :30 PM EST).

I. Who We Are

Owner : Alexander Fonov
Registered Address : 1130 Scenic Loop Way apt 7207, Knoxville, TN 37932, USA
Customer Care : +1 (812) 608-4532 (Mon – Fri, 09:00 – 18:30 EST)
Email : [email protected]

When this document says “Tanakore,” “we,” “us,” or “our,” it refers to the e-commerce store operated at https://tanakore.com and any sub-domains that link back to this notice.

II. Scope of This Notice

This notice explains how and why we collect, use, store and disclose personal information whenever you :

1. browse or shop on tanakore.com;
2. create an account, sign up for newsletters, or interact with our ads;
3. communicate with our team by email, phone, chat, or social media;
4. attend promotional events or surveys run by Tanakore.

If you disagree with any part of this notice, please discontinue use of our Services.

III. What We Collect

We do not intentionally collect “special” or “sensitive” data (e.g., health, race, religion, sexual orientation). Please avoid sending such information to us.

We may augment the above with limited data from reputable third-party sources (e.g., marketing partners, public databases) to keep our records accurate.

IV. How & Why We Use Your Data

We keep data only as long as necessary to fulfil these purposes or to comply with statutory retention periods (e.g., US tax law).

V. Sharing & Disclosure

We never sell your personal data. We share it only when necessary :

• Payment processors – to authorise and settle transactions.
• Shipping partners – USPS, DHL, EMS, local postal services (address & phone for delivery).
• Service providers – cloud hosting, analytics, email platforms bound by confidentiality.
• Legal authorities – when required to comply with law or protect our rights.

Each partner receives the minimum information needed and must handle it securely.

VI. Cookies & Similar Tech

Our site uses functional cookies and analytic tools (e.g., Google Analytics) to remember your basket, measure traffic, and detect abuse. You can manage cookies in your browser settings; disabling them may affect site functionality.

VII. Your Privacy Rights

Depending on where you live, you may have the right to :

• access or download the data we hold about you;
• correct inaccuracies;
• delete certain information;
• object to or restrict some processing;
• withdraw consent for marketing at any time;
• lodge a complaint with your data-protection authority.

How to exercise

Send an email to [email protected] (or [email protected]) with “Privacy Request” in the subject. We will verify your identity and respond within 30 days unless local law requires faster action.

VIII. Children

Tanakore is not directed to children under 13 years (or the relevant age of digital consent in your jurisdiction). We do not knowingly collect data from minors. Parents who believe their child has provided data may contact us to delete it.

IX. Security Measures

We employ HTTPS encryption, tokenised payments, role-based access, and vendor audits to safeguard your information. While no online service is 100 % secure, we continuously monitor and update our defences.

X. Changes to This Policy

We may update this notice to reflect legal or operational changes. The “Last updated” date at the top will change accordingly. Significant amendments will be announced via email or banner on our site.

XI. Talk To Us

Questions, concerns, or compliments? Reach us any time:

• Email : [email protected]
• Phone : +1 (812) 608-4532
• Mail : Privacy Officer, 1130 Scenic Loop Way apt 7207, Knoxville, TN 37932, USA

1. The Data We Gather About You
2. How & Why We Use That Data
3. Who Else Sees Your Information — and When
4. Cookies, Pixels, and Other Tracking Tools
5. Our Retention Schedule: How Long We Store Your Details
6. Children’s Privacy: Do We Collect Data from Minors?
7. Your Privacy Rights & Choices
8. Browser “Do-Not-Track” Signals — Our Response
9. Extra Rights for U.S. Residents
10. Keeping You Posted: How We Update This Notice
11. Need Help? How to Reach Tanakore About Privacy Matters
12. Access, Edit, or Erase: Managing the Data We Hold on You

1 . WHAT INFORMATION DO WE COLLECT?

Sensitive data: we do not seek health, biometric, or similar special-category data. Please avoid sharing it.

2 . HOW DO WE PROCESS YOUR INFORMATION?

We use your data only when we have a lawful basis:

• Contract – to confirm orders, create labels, send tracking, manage returns or refunds.
• Legitimate interest – to improve site performance, stop fraud, keep our platform safe.
• Consent – to send you promotions or newsletters (opt-out any time).
• Legal obligation – to satisfy tax, accounting, and consumer-protection laws.

3 . WHEN & WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We never sell data. We disclose only when necessary:

• Payment gateways (e.g., Stripe) – card authorisation.
• Shipping partners (USPS, DHL, EMS, local postal services) – to deliver your package.
• Cloud & analytics vendors – secure hosting, site analytics, email platforms.
• Authorities – when the law requires or to defend legal claims.

All vendors sign agreements to safeguard your data and use it only for Tanakore’s instructions.

4 . DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. Small files and pixels help us:

• remember what’s in your cart,
• measure site traffic,
• customise ads,
• detect abuse.

You can disable cookies in your browser; key features may then break (cart, login, checkout).

5 . HOW LONG DO WE KEEP YOUR INFORMATION?

We store data only as long as needed for the purposes above:

• Orders & invoices: minimum 7 years (US tax rules).
• Marketing consents: until you unsubscribe or after 24 months of inactivity.
• Support tickets: 3 years from last interaction.

When retention ends, data are anonymised or securely deleted.

6 . DO WE COLLECT INFORMATION FROM MINORS?

No. Our site targets adults. If you are under 13 (or the age of digital consent where you live), please do not use our Services. Parents who believe Tanakore has unknowingly received a child’s data should contact us for immediate deletion.

7 . WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your jurisdiction, you may:

• access or receive a copy of the data we hold,
• correct inaccurate details,
• request deletion (unless retention is legally required),
• restrict or object to some processing,
• withdraw consent for marketing,
• lodge a complaint with your local authority.

8 . CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers let you send a “Do-Not-Track” (DNT) signal. Because no common standard exists, Tanakore currently does not respond to DNT. We will honour stronger, legally binding signals (e.g., Global Privacy Control) if and when regulations require us to do so.

9 . DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. If you reside in a state with enacted privacy statutes (e.g., California, Virginia):

• You may exercise access, deletion, and opt-out rights free of charge.
• We will confirm requests within 10 days and fulfil them within 45 days.
• Authorized agents can act on your behalf once we receive signed permission.

We do not engage in “selling” or “sharing” personal data as those terms are defined under current U.S. state privacy laws.

10 . DO WE MAKE UPDATES TO THIS NOTICE?

Absolutely. Whenever laws change or our practices evolve, we’ll post the new version here with a fresh “Last updated” date (see top). Significant changes will also appear as a site banner or via direct email if you have an account.

11 . HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Tanakore Privacy Office
1130 Scenic Loop Way apt 7207
Knoxville, TN 37932, USA
📞 +1 (812) 608-4532
✉️ [email protected]

12 . HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Send a brief request to [email protected] (or [email protected]) with:

• your name,
• the email used with Tanakore,
• the action you’d like us to take (access / correction / deletion / opt-out).

We’ll verify your identity and respond within 30 days (sooner when the law requires).

Thank you for trusting Tanakore with your information. Your privacy is—and always will be—central to the way we operate.